FAQ's About High Speed Cable Internet & Comcast Cable
Please contact us if there are any other questions that we can answer for you.
Can I Contact Comcast Directly?
How Fast Is Cable Internet?
Is This State-Of-The-Art Cable Internet?
Can I Use Cable Internet With More Than One Computer?
What Computers Does Cable Internet Work With?
Is Cable Better Than DSL?
Is Cable Better Than Satellite Internet?
Is Cable Better Than Wireless Internet?
Does Cable Internet Use My Telephone Or TV Line?
What Are The Advantages Of Cable TV Over Satellite Television?
What's This About Comcast Offering Telephone Service?
Can Cable Be Installed In My Existing Underground Conduit?
Can I Contact Comcast Directly?
Yes, to contact Comcast with questions specifically about this expansion in Norwich, please click here. For more general questions about Comcast services and programming, please visit the Comcast Web site.
How Fast Is Cable Internet?
High speed Internet through cable is up to 7.5x faster than DSL and up to 100x faster than dial up. For typical Web browsing, this means that your Web page loads almost instantly. The connection is always on, which means you are always connected to the Internet (no dialing is required). Cable Internet does not use your phone lines, so you can talk on the phone while using the Internet.
Is This State-Of-The-Art Cable Internet?
Yes, Comcast plans on installing a state-of-the-art cable system using the latest fiber-optic and coaxial cable technologies. This means you will have first class Internet technology that is as good as anything in the nation. This Internet service will be able to support new and upcoming technologies well into the future.
Can I Use Cable Internet With More Than One Computer?
Yes, your entire house can share the high speed connection simultaneously. You can do this by installing a device called a router (purchased separately). Basically your cable modem plugs into the router, which then takes care of sharing the connection with all your computers. If you buy a wireless router then you can setup a wireless network in your home that shares the Internet connection without wires.
What Computers Does Cable Internet Work With?
Comcast’s high speed Internet works on Windows & Macintosh, and other computers.
Is Cable Better Than DSL?
For all intents and purposes, cable Internet and DSL feel very much the same to the end user. Both are about the same speed, and both require a special modem to hook up to. DSL is carried over phone lines, which sometimes requires that you install filters on your telephones. Cable is carried over cable lines, which are dedicated lines used just for cable Internet and TV.
Is Cable Better Than Satellite Internet?
Cable is substantially better than satellite Internet. Cable download and upload speeds are much faster than satellite speeds. For uploading (eg: sending email, uploading data, etc) satellite is actually really quite slow, and only a few times faster than dial up. Satellite connections can also be disrupted by bad weather such as rain, snow, and fog. Satellite companies also will limit your connection speed if you are using too much bandwidth. For example, if you are downloading movies or other large amounts of content, your satellite company will slow down your connection for a couple of hours. They have to do this since this is a shared connection, and heavy usage by a single user will take away speed from other users. Satellite also suffers from the latency caused by how long it takes the signal to travel to the satellite and back. To the user this results in clunky Web browsing, and some applications like watching videos, voice-over-internet, gaming, or video conferencing may not even be possible.
Is Cable Better Than Wireless Internet?
In our experience, cable Internet is much faster and far more reliable than the wireless Internet available in Norwich. Many residents in Norwich have wireless Internet, but the speed and reliability are the biggest problems.
Does Cable Internet Use My Telephone Or TV Line?
The cable Internet and TV signal come into the house on a dedicated line that is unrelated to your telephone line. A cable splitter is then used to route your cable Internet to your computer network, and separately, your cable TV to your televisions.
What Are The Advantages Of Cable TV Over Satellite Television?
Cable television and satellite television are actually quite similar. Cable tends to carry more local stations, and cable has more High Definition (HDTV) local channels. Cable also offers an "On Demand" service that allows you to watch certain TV shows and movies at any time you want, instead of at a regularly scheduled air time.
What's This About Comcast Offering Telephone Service?
Comcast will soon be providing telephone service, and will be competing with phone companies such as Verizon. Keep an eye out on the Comcast Web site for the latest information on this.
Can Cable Be Installed In My Existing Underground Conduit?
Installation or construction details such as this will be handled by Comcast on a case by case basis. But in general, cable can use your existing conduit if there is enough room to accommodate the cable wire.